Service Process

  • Customer requirements

    1.
  • Machine quote

    2.
  • Free samples testing

    3.
  • Confrim order details and issue invoice

    4.
  • order production

    5.
  • After sale

    10.
  • Received machine

    9.
  • Arrange shipping

    8.
  • Pack by Wooden case

    7.
  • Send machine operation video and English Manual to customer

    6.
  • Understand the needs

    1.
  • Machine quote

    2.
  • Sample free machine test

    3.
  • Confirm the order and sign the contract

    4.
  • order production

    5.
  • Send machine large-capacity est video to customers

    6.
  • Acceptance

    7.
  • Shipping

    8.
  • Customer receipt

    9.
  • After sale

    10.

WINSKYS SERVICE

  • Pre-sale service
    1.Confirm machine requirements with customers
    (machinespeed,product size,label material and so on)
    2.Meet for different countries voltage and power
    3.Support customized labeling machine service
    4.Provide code printer
    5.Support multiple payment methods (TT,paypal,western union,alipay,wechat)

  • On-sale service
    1.Customzied the machine production schedule
    2.Test samples and send machine video and pictures for customer confirming
    3.Send some free parts with machine and safe delivering
    4.Support different shipping way(DDU,DDP,CIF,FOB,EXW)
    5.Support free label sample,label design,high quality adhesive label printing service

  • After-sale service
    1.24 hours on line communicta
    2.Support operation video and English Manual
    3.Engineer guidance with English directly
    4.Support door to door service
    5.Return to customer every year

Copyright 2018 ©ZHUONUO WINSKYS TECH CO.,LTD    All rights reserved.

Technical Support:CTM

TOP