Q: Are you the the factory?
A: Yes, we are factory who located in Dongguan city, it is very closed to Guangzhou and Shenzhen. We have two factories,one is for adhesive labels, another is for labeling machine. We specialized in high quality adhesive label since 2003, and be a labeling machine factory since 2010.
Q: How to install and adjust the machine?
A: Firstly,we will install and adjust the machine according to your sample,when you recieved the machine,it can start to work. Secondly.We also send the user instruction in the wooden box with the machine,when you recieved the machine,you can operation machine easier. Thirdly,we also send series of operation video by emial.You can adjust them directly. Lastly,you also can contact with our engineers,our engineers can write and speak english,you can adjust machine face to face by whatsapp or wehcat.
Q: How long is the warranty period of the machine?
A: Lifetime maintenance,Free maintain in one year, and maintain broken spare parts free if not damaged by any man-made factors.
Q: What accessories can I give away for free?
A: Free 2 sets of wearing parts like screws,wrench and sponge depending on specific model.
Q: How to make sure your machine is good?
A: We are using strong and durable mechanical frame and premium electronic parts,such as Panasonic,Datasensor,SICK...to make sure stable labeling performance.Whatis more,our labelers approved CE and ISO 9001 certification and have patent certificates.
Q: Which kind of machine can meet my labeling request?
A: Pls send us your products pictures and size,then we can give you the most suitable suggestion and best quotation.
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